YOUR LAST MILE GUIDE FOR UZBEKISTAN

09 March 2021 | Marketing Team

What is Last Mile?

Last mile is the last and most complex leg of the shipment’s journey in the logistics chain. In B2B logistics, this means delivering the cargo from a transport hub
to the final bonded warehouse or consignee’s warehouse. Even though the term “last” is used here, the distance between the hub and

consignee could run hundreds of kilometers.

Typical Last Mile Problems

1. High Costs

Last mile has always been and remains a resource-intensive element of logistics: according to Business Insider, last mile accounts for over half (53%) of all shipping costs. In B2B logistics, cost optimization can be achieved through a variety of methods, including:

  • consolidation of small shipments

  • vehicle load optimization

  • route optimization

  • process approach to last mile delivery

2. Intransparent Pricing

Lack of transparency in pricing is one of the inherent issues of last mile in B2B logistics and the cause of unjustifiably high prices charged by forwarders. For instance, a customer sitting in Barcelona or Singapore does not always have easy access to import tariffs of Tashkent airport or Tashkent Tovarniy railway station - be cargo handling or storage services. For customers, it is crucial to have a reliable and responsible partner at such key transport hubs.

3. Visibility Issues

Shipment visibility is key to solving the last mile problem as it enables all players of the logistics chain to track the cargo, its routing and condition. Poor visibility remains a significant problem in last mile logistics, preventing proper tracing of the shipment, causing delays and negatively affecting process efficiency. At Delta Global Solutions, we put a special emphasis on last mile visibility - our 24/7 operational control tower ensures that our customers receive visibility reports near real-time through email and SMS notifications.

4. Long Delivery Times

While airfreight from Amsterdam to Tashkent takes less than 6 hours, delivery from Tashkent airport to consignee’s warehouse within the limits of Tashkent may take 2-4 days. The bulk of this time is spent on paperwork, payment of airport fees, customs duties as well as obtaining certificates required for import clearance.

At Delta Global Solutions, we provide a complete range of last mile services, from customs clearance to door delivery so that our customers do not have to waste their precious time to go through all the red tape. Our company is represented at all major transport hubs and logistics centers of the country and have excellent working relationships with key air gateways such as Tashkent and Navoi airports as well as railway stations Chukursay, Sergeli, Tashkent Tovarniy, Ark Bulak, etc.

Peculiarities of Last Mile in Uzbekistan

Rankings in Ease of Doing Business Index

According to the latest rankings in Ease of Doing Business of the World Bank, Uzbekistan ranks 152 out of 190 countries in Trading Across Borders.

  • Time to import - border compliance: 111 hours

  • Cost to import - border compliance: 278 US Dollars

  • Time to import - documentary compliance: 150 hours

  • Cost to import - documentary compliance: 242 US Dollars

Airfreight Consolidations for Uzbekistan-bound shipments

At present, consolidation of Uzbekistan-bound air shipments under one MAWB (master airway bill) is not possible. This is because deconsolidation of air cargo is not allowed upon arrival as the customs authorities of Uzbekistan do not recognize HAWB (house airway bill) as a valid transport document. That means every air shipment must be accompanied by direct MAWB while certain rules are to be followed when drafting documents.

Drafting Shipping Documents for Uzbekistan

It is extremely important that you make sure your shipment bound for Uzbekistan is accompanied by a correct set of shipping documents. Strict customs regulations of this country mean that if you get paperwork wrong or have discrepancies between your documents and the actual cargo details, you are likely to get into trouble with local customs authorities. This could mean delays in clearance, increase in import clearance costs or even payment of outsized fines - all of which can be avoided with careful advance planning.

At Delta Global Solutions we understand that time is money. We make sure that you save both. Our team of highly trained professionals is here to help you get your import paperwork right so you can avoid trouble with local customs.

Counting the Cost of Last Mile

Last mile delivery charges are calculated based on the cargo information provided by the customer. The cost of the last mile, including forwarder’s fees, depends on the Incoterms applicable to a given shipment.

DDP Shipments

When the shipment is under DDP (Delivered Duty Paid or door delivery) term, you must provide the following information to calculate the complete cost, including customs duties and taxes:

  • HS codes

  • Packing details - weight and dimensions of each piece

  • Invoice value of the goods

  • Requirements for storage, handling and transport, if any

It is worth noting that the HS codes indicated on your invoice may not always match with HS codes in the Uzbekistan Customs database. In such cases, our customers brokers will help you assign a correct HS code to your goods in order to avoid any issues with payment of customs duties and other fees when importing.

DAP or DPU Shipments

To calculate the cost of DAP (Delivered At Place) or DPU (Delivered At Place Unloaded), it is enough to know packing details and handling requirements for the shipment (e.g. temperature control, etc.). Regardless of shipping terms, our team at Delta Global Solutions is ready to provide a complete range of last mile services for timely and safe delivery of your shipments across Uzbekistan and Central Asia.


Frequently Asked Questions

What is Incoterms?

Incoterms are standard international trade terms governing the responsibilities of all parties when importing and exporting goods. You may check out Incoterms 2020 here.

What is HS Сode?

HS (Harmonized System) refers to the global product classification system used in international trade. The system was developed in 1988 by the World Customs Organization. It is used in more than 200 countries of the world to identify customs duties and collect statistics for international trade.

How long does it take to arrange DDP delivery?

In most cases, if all paperwork is in good order, obtaining certificates and payment of duties/fees takes 1-2 days. Delivery takes 3-72 hours depending on the final destination. Depending on the specifics of the goods, obtaining certificate of conformity or sanitary and epidemiological conclusion may take up to 14 days.

What happens if the shipping documents are missing or do not match with cargo details?

Customs Office will draft an act detailing the document missing or discrepancy case.


If the goods are customs cleared at the port of arrival, the following documents must be presented to the Customs Office:

- explanatory letter from the shipper or agent

- copy of the commercial invoice

- copy of the export customs declaration, making sure that the invoice value must match the amount indicated on the export declaration


If the cargo is delivered to a bonded warehouse for customs clearance, it is required to obtain an expert's conclusion issued by Uzbekekspertiza, which takes up to 5 business days.

Does the Uzbekistan Customs work on weekends?

For import shipments, the Customs Office in Uzbekistan is closed on weekends and holidays. If your shipment arrives at the port on Friday afternoon, most probably we can only start clearance on Monday morning.

Which cargo weight is THC (terminal handling charge) applied to?

Terminal handling charge is applied to the actual weight of your shipment.

Which is KKDG?

Russian acronym which stands for Knizhka Kontrolya Dostavki Gruzov (Cargo Delivery Control Note). It is a transport document issued by the Customs Office in Uzbekistan to control the movement of bonded cargo from one bonded warehouse to another.


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